Decorative Hygienic Wall and Ceiling Panels

Prices Include VAT

Free Delivery on Orders Over £49*

Terms and Conditions

Shipping & Delivery
All orders for in stock products will be processed within 1 working day from receipt of payment (UK Bank Holidays and weekends excluded). Once your order has been dispatched from our warehouse, you will be notified via email with the tracking information.
Delivery is a 1-3 working day service to Mainland England & Wales. Delivery to Scottish Highlands, Northern Ireland, Channel Isles and Orkney & Shetland Islands typically takes 3-5 working days.
We are unable to provide a specific date and time for delivery. Please note that a signature will be required upon delivery of your goods and the courier company can deliver between 8am - 6pm. Your order can only be delivered to the main entrance of your property as the delivery driver is unable to enter due to insurance purposes.
Delivery Prices
  • Free delivery applies to orders over £49.00*
  • Standard delivery is £8.99 on orders under £49.00*
Delivery Surcharges
  • Isle of Wight - £23.95
  • Scottish Highlands - £29.85**
  • Northern Ireland - £39.75
  • British & Scottish Isles - £79.65
*Please note that our standard and free delivery is only available to Mainland England & Wales. The following Scottish postcodes are also included:- AB10,11,12,15,16,24,25, EH, DD, DG, FK1-18, G, KA1-26, KY, ML, PA1-19, PH1-10 and TD.
**Please note that the following postcodes are charged as Scottish Highlands rate:- AB14,21,22,23,30,31,32,33,34,35,36,37,38,39,41,42,43,44,45,51,52,53,54,55,56, IV1-56, KA27-28, KW1-14, FK19-21, PA20-39 and PH11-40.
Privacy & Security
In accordance with the Data Protection Act 1998, Decorative Bathrooms Systems Limited takes the privacy of all its customers very seriously. The information we collect is not released to any third parties and will only be used to fulfill your order and create a more personalised shopping experience. The information that you provide about yourself when placing an order with us will only be used to complete your order and will not be shown, rented or sold to any third parties. Credit Card numbers are not stored in our database and we only keep on file the last  4 digits in cases where we need to verify the card that was used. The payment information is transmitted via a Secure Encrypted Server to our payment processor (Sage Pay) to verify the credit card and place an authorisation for the order total. The orders are only accepted once the authorisation and address verification are all clear. A unique ID is associated with the order for purposes of billing the previous authorisation. This ID cannot be used to place further authorisations and it contains no identifiable link to the credit card number.
Returns & Replacements
In the unlikely event that you are not entirely satisfied with your goods purchased from our website, or you simply changed your mind, you may return your goods to us in their original condition with all relevant documentation within 14 days from the date your order is received. You, the consumer will pay the cost of returning the goods. We will provide you with a refund within 14 days of receiveing the goods in their orginial condition. Any special offer or special order items are non refundable. When returning an item, the parcel is your responsibility until it reaches us.
Please ship your package back to the following address: DBS, Unit 28, Carlyon Road Industrial Estate, Atherstone, Warwickshire, CV9 1JH
If we shipped you the wrong product:
We are sorry to hear this! If the product you have received is not the one you ordered, please contact us, as we may need to ask you to return it in its ‘original condition’: In its original packaging with all relevant documentation, within 14 days from the date you received your order. Refunds will be issued within 14 days of receipt of the returned goods. A refund will be issued for the postage paid to return the goods to ourselves only when the item(s) is found to be  incorrectly supplied from the original order. Please note that when returning an item, the parcel is your responsibility until it reaches us.
If your product arrived damaged or faulty:
We are sorry to hear this! If the product has been damaged in transit or is faulty, please email us photographic evidence of the damages and how many products were damaged or faulty. Along with photographic evidence of the internal and external packaging. We will then issue a refund or replacement (whichever is requested by yourselves and dependent upon availability). No claims can be processed without all of the photgraphic evidence requested. No claims can be processed for goods that have been signed for as received in good condition, 'Unchecked' will not be acceptable. All damages must be notified within 14 days. All goods must be checked for damages before signing.
Ordering
You can order and pay online by all major credit & debit cards also PayPal. We do not retain your details, which mean that you will need to resubmit this information each time you place an order with us.
Products, Pricing & Promotions
All prices for items displayed on our website include VAT and are shown in Great British Pound Sterling. Every care has been taken to ensure the accuracy of description, specifications, colour and price of all products, however, Decorative Bathroom Systems Limited reserves the right to change our product specifications and pricing at any time. We cannot be made responsible for the colours that are on our website, samples can be provided on request for you to see the actual colour. When installing panels in a wet area please ensure you apply a small clear silicone bead inbetween the tongue and groove section of each panel to ensure complete protection against moisture.
Viewing Orders
If you have any queries or enquiries about your order or delivery then please feel free to contact us on +44 (0)1827 714 255 or fill out our online contact form and a member of our customer services team will be happy to help. Lines are open Monday to Friday 9am to 5pm (except Bank Holidays).
Complaints
At Decorative Bathroom Systems, we endeavor to make your shopping experience as easy as possible. If you not entirely satisfied with any aspect of our service for any reason, please contact us on +44 (0) 1827 714 255 or fill out our online contact form and a member of our customer services team will be happy to help. Lines are open Monday to Friday 9am to 5pm (except Bank Holidays). We welcome your feedback, be it positive or negative, so we can provide our customers with the best possible service. Complaints are dealt with quickly, fairly and effectively and all information exchanged will be confidential. We will respond to all complaints within five working days.

Online Dispute Resolution

If consumers have a complaint about a good or service they have bought, instead of going to court, they can choose Alternative Dispute Resolution (ADR). The term ADR includes all the ways of resolving a complaint which do not involve going to court. Typically consumers ask a neutral third party to act as an intermediary between them and the trader; this neutral third party is called an ADR entity. The ADR entity can then suggest or impose a solution, or simply bring the two together to discuss how to find a solution. This is also known as “mediation”, “conciliation”, “arbitration”, “ombudsman” or “complaints’ board”. Compared with going to court, ADR is usually quicker, simpler and costs less. Online Dispute Resolution (ODR) is an ADR procedure conducted entirely online.