"Dear Danny and Tracie,
REF: Work carried out at the above address on 23rd/24th/25th September 2010
From the moment we visited the showroom we felt welcome, not rushed, and encouraged to ask questions. This feeling continued through to your visit to our home to plan the bathroom and then on to when the fitters arrived to carry out the work.
They were friendly and extremely hard working and conscientious throughout, although it must have been very difficult working in quite a confined area. They did all this (lifting HEAVY items around the small landing etc) without causing any damage to surrounding walls or paintwork. Everything was always left tidy and clean after each day too. They were knowledgeable and willing, coming up with suggestions when needed.
We both wish you and all your staff well, and hope your business continues to thrive for many more years.
Yours Sincerely,
FJ & GJ"