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“Dear D L Arch,

Please find enclosed cheque for £**** in payment for work carried out at the above address.

Thank you for your quotation for work to the bathroom in the future. I will be in touch at a later date concerning this matter.

Lastly, I would like to say how pleased we are with the fitters’ hard work in such a cramped area.

Thanking you.

Yours faithfully,

Mrs EJR”

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